River Oaks Hospital is committed to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval is a clear sign that we have demonstrated compliance to the most stringent standards of performance and take pride in our performance.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly at 800-366-1740.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
Do not use this form if you have a medical emergency or urgent problem. Instead, please call us at 504-734-1740. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.
For a Copy of a Consent and Authorization to Release Information, please print this form and mail the original, signed document to:
River Oaks Hospital
Attn: Medical Records Department
1525 River Oaks Road West
Harahan, Louisiana 70123