River Oaks Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. River Oaks Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

River Oaks Hospital:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  Qualified sign language interpreters
  Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  Qualified interpreters
  Information written in other languages

If you need these services, contact Tiffany Manno, Civil Rights Coordinator.

If you believe that River Oaks Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Tiffany Manno, Civil Rights Coordinator
River Oaks Hospital
1525 River Oaks Road West
Harahan, LA 70123
Phone: 504.734.1740
Fax: 504.734.1730
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Susan Gillespie, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201 800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.